Chamber Office

Shipping Policy

Effective Date: November 5, 2026

This official Shipping Policy is published by ‌Chamber Office Supplies Inc.‌, to define clear, transparent shipping rules, delivery timelines, fee structures and related service terms for all orders placed through our official e-commerce website www.chamberofficeshop.com that cover our full catalog of quality office and school stationery products, including folders, pen holders, desktop storage boxes, table mats and all other items listed on our platform.

If you have any questions, special shipping requests or concerns about your ongoing delivery that are not clearly covered by the terms below, you can reach out to our dedicated logistics support team at any time through our verified official contact channels:

  • Physical Address: 8 Rogers Road, Sylvan Lake, Alberta, T4S 0J8, Canada
  • Contact Email: vernis@chamberofficeshop.com
  • Contact Phone: +1 403 858 9594

1. Order Processing Timeline

Every order you submit on our website will enter our standardized processing workflow immediately after your payment is verified to be successfully cleared:

  • For all orders confirmed before 2:00 PM local Canadian time on regular business days (Monday to Friday, excluding statutory local public holidays), our warehouse team will finish sorting, quality inspection, and secure packaging of your selected stationery items the very same business day.
  • Orders placed after 2:00 PM on business days, or during weekends and public holidays, will be processed within the next 1 to 2 consecutive business days.
  • We will double check the integrity of every product before it is sealed in the shipping package, to ensure that your ordered items such as document folders, pen organizers, desk mats, and desktop storage boxes are in perfect unused condition before dispatch. We will send you a dispatch notification email to your registered email address as soon as your order is handed over to our partnered courier, and the notification will contain your dedicated shipment tracking number and the direct access link for you to monitor the real-time status of your delivery.

2. Standard Delivery Service & Estimated Timelines

We offer tiered standard shipping services tailored to different delivery regions, to meet varying needs for cost and delivery speed:

  1. ‌Domestic Shipping Within Canada‌: We collaborate with local reputable Canadian courier partners to deliver all orders within the country. The estimated delivery window for regions in Alberta is 2 to 4 business days after dispatch, for most other provinces and territories across Canada the estimated delivery time ranges from 3 to 7 business days.
  2. ‌United States Delivery Service‌: For orders shipped to contiguous US states, the standard delivery takes 5 to 10 business days after the package leaves our warehouse.
  3. ‌International Shipping to Other Regions‌: We support shipping to most regions across the world, and the estimated delivery time for international orders ranges from 10 to 21 business days, depending on the local customs clearance process and your specific geographic location.

Please note that all the estimated delivery timelines listed above are for reference only, unforeseen situations such as extreme adverse weather conditions, local public health emergencies, unexpected courier operation delays, or mandatory customs inspection procedures may lead to minor fluctuations of actual delivery time, which are not under our direct control.

3. Shipping Fee Structure

Our shipping fees are calculated based on the total weight of your ordered items and the destination of your delivery address:

  • All domestic orders within Canada with a total order value over CA79 are eligible for free standard shipping. For domestic orders that donot meet the minimum free shipping threshold, aflat shipping rate of CA6.99 will be applied at checkout.
  • For orders being delivered to the contiguous United States, a flat standard shipping rate of CA12.99 applies to all order sunder CA120, and free standard shipping is offered for US orders with total value exceeding CA$120.
  • For international orders outside of Canada and the United States, the exact shipping fee will be automatically calculated and displayed on your checkout page after you input your full delivery address, before you proceed to confirm your payment.
  • Any applicable import duties, local consumption taxes, or customs clearance fees that are required by the destination country for international orders are the sole responsibility of the customer receiving the package. We recommend you check the local import policy for stationery products in your region before placing the order to avoid unexpected extra costs.

4. Expedited Shipping Options

If you need to receive your stationery items at a faster speed to meet urgent workspace preparation, back to school, or event use needs, you can select our expedited shipping service during the checkout process:

  • Expedited shipping for domestic Canadian orders will be delivered within 1 to 2 business days after dispatch.
  • Expedited shipping for US orders will be delivered within 3 to 5 business days after dispatch.
    All expedited orders will get top priority in our warehouse processing queue, and the extra expedited service fee will be clearly displayed for your confirmation before you complete your payment.

5. Shipment Related Rules

  • You are required to provide an accurate, complete and accessible full delivery address, along with a valid contact phone number when you place the order, to avoid failed delivery caused by incorrect address information. If you find you have submitted a wrong delivery address after completing the order, please contact us immediately before the order is dispatched, we will help you update the correct address free of charge. Address modification requests will not be accepted once the package has already left our warehouse.
  • If the tracking information shows that the package has been successfully delivered but you have not received your parcel, please contact us within 7 calendar days after the marked delivery date, our team will assist you to file an inquiry with the courier provider and resolve the issue for you.
  • If your package arrives with obvious severe outer packaging damage that may cause damage to your stationery products, please take photos of the unboxing process as evidence and contact us within 48 hours after you sign for the delivery, we will arrange follow-up solutions including replacement or related support for you according to the actual situation.
    This shipping policy is built to bring you a smooth and predictable shopping experience for all your office and school stationery needs.